Refund Terms and Conditions

Last Updated: March 14, 2026

Welcome to EduInvest Academy. Please read the following Refund Terms and Conditions carefully before purchasing any product or service from our website.

EduInvest Academy provides digital educational resources and online courses designed to support candidates preparing for professional finance examinations. Since our products are delivered digitally and access is granted immediately after purchase, our refund policy is strict.

By purchasing any product or service from EduInvest Academy, you acknowledge that you have read, understood, and agreed to the following refund terms and conditions.

Nature of Products

All courses, study materials, and resources provided by EduInvest Academy are digital products. These products may include, but are not limited to:

• Recorded video lectures
• Online learning resources
• Digital study materials and PDF books
• Practice question banks and revision materials
• Access to online learning portals and course dashboards

Once access to these digital resources is granted to the student, the product is considered delivered.

No Refund Policy

Due to the nature of digital products, EduInvest Academy follows a strict no-refund policy.

Refunds are not provided once a purchase has been completed and access to the course or digital content has been granted.

Digital products can be accessed instantly after purchase, making it impossible to return the product once it has been delivered.

Students are therefore advised to carefully review the course details, features, and validity period before completing their purchase.

Exceptions to Refund Policy

Although refunds are generally not permitted, certain exceptional situations may be reviewed.

A refund request may be considered only in the following cases:

• The purchased product was not delivered due to a verified technical issue
• Access credentials were not provided after purchase and the issue cannot be resolved
• The purchased course cannot be accessed due to a confirmed system error that cannot be fixed by the technical team

In such situations, the EduInvest Academy technical team will investigate the issue and attempt to resolve it.

If the issue cannot be resolved and it is confirmed that the product cannot be delivered or accessed properly, EduInvest Academy may review the request and decide whether a refund is appropriate.

Please note that refund approval is not automatic and remains at the sole discretion of EduInvest Academy.

Technical Support and Issue Resolution

If you experience any issue related to:

• Course access
• Login credentials
• Learning platform access
• Downloads or digital materials
• Payment confirmation

Our technical support team will assist you in resolving the issue as quickly as possible. Students are expected to allow reasonable time for the support team to investigate and resolve any technical issue before requesting a refund review.

How to Report an Issue

If you experience a technical problem or access issue, please contact the EduInvest Academy support team.

Email Support: help@eduinvest.in

When contacting support, please include the following information:

• Your full name
• Your registered email address
• The course you purchased
• Your payment receipt or transaction ID
• A detailed description of the issue you are experiencing

Support Availability

EduInvest Academy provides multiple support channels to assist students.

• Email support through help@eduinvest.in
• 24/7 chatbot support available on the EduInvest Academy website
• Direct contact support for students requiring assistance

Our team will review and respond to support requests as quickly as possible.

Unauthorized Refund Requests

Refund requests that do not meet the criteria mentioned in this policy will not be approved. Refunds will not be issued for the following reasons:

• Change of mind after purchase
• Personal scheduling conflicts
• Lack of time to complete the course
• Misunderstanding of course features that were clearly described before purchase

Policy Updates

EduInvest Academy reserves the right to update or modify these Refund Terms and Conditions at any time without prior notice. Any updates will be posted on this page and will become effective immediately after publication.

EduInvest Academy
Email Us
help@eduinvest.in
Visit Us
https://eduinvest.in